Welcome to MuTiefe. These Terms of Service ("Terms") govern your use of our website www.mutiefe.com (the "Site") and any products or services offered through it. By accessing or purchasing from our site, you agree to be bound by these Terms.

1. Overview
MuTiefe ("we", "us", or "our") designs and sells carved artworks made from wood and aluminium. Each piece is made to order and may feature original designs or fan-inspired interpretations. Use of our Site and services is entirely at your own risk and discretion.

2. Eligibility
You must be at least 18 years old to use our Site or make a purchase. By using our Site, you confirm that you meet this requirement and are legally able to enter into this agreement.

3. Intellectual Property
All content on this website — including but not limited to designs, artworks, product photos, branding, logos, and written content — is the intellectual property of MuTiefe or its licensors, protected under copyright, trademark, and other intellectual property laws.

• You may not copy, modify, distribute, or commercially exploit any part of our content without express written permission.

• Any artwork that draws on pop culture references is intended as fan-based artistic interpretation. We do not claim ownership of or affiliation with the original intellectual property owners.

4. Orders and Payment
All products are handmade or custom-produced upon order. By purchasing, you agree:

• To provide accurate shipping and contact information;

• That all sales are final unless covered under our Refund Policy;

• That prices may change without prior notice;

• That full payment is required before an order is produced.

5. Shipping and Delivery
Delivery estimates are not guaranteed. MuTiefe is not liable for delays caused by couriers, customs, or other third-party services.

• Risk of loss and title passes to you upon our delivery to the shipping provider.

• We are not responsible for customs duties, taxes, or import fees that may be charged in your country.

6. Refunds and Returns
Due to the made-to-order nature of our products, we do not offer refunds or returns unless:

• The item is significantly damaged in transit;

• The item is materially different from the product description.

You must notify us within 7 days of receiving the item, and provide sufficient photo evidence for a claim to be assessed.

7. Disclaimer of Warranties
To the fullest extent permitted by law, MuTiefe provides the Site and all products “as is” and “as available” without warranties of any kind, express or implied.
We make no guarantees:

• That the product will meet your personal aesthetic expectations;

• That the Site will operate uninterrupted, securely, or error-free;

• About the durability, finish, or exact likeness of the materials shown in product previews.

8. Limitation of Liability
To the maximum extent allowed by law:

• MuTiefe is not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of income, loss of enjoyment, or reputational harm;

• Our total liability in any claim shall not exceed the amount paid for the item in dispute;

• You use our products at your own risk and understand they are intended for decorative purposes only.

9. Force Majeure
MuTiefe will not be held liable for any failure or delay in performing our obligations due to circumstances beyond our control, including but not limited to: natural disasters, acts of God, war, terrorism, pandemics, transportation delays, supply shortages, cyberattacks, or government regulations.

10. User Conduct
You agree not to:

• Use our Site or products for any unlawful purpose;

• Violate any local or international laws while using our services;

• Interfere with the security or operation of our Site;

• Submit false, misleading, or malicious information.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe you are violating these Terms.

11. Indemnity
You agree to fully indemnify, defend, and hold harmless MuTiefe, its directors, employees, contractors, licensors, affiliates, and partners from and against any claims, losses, damages, liabilities, penalties, legal fees, or other costs arising from:

• Your use or misuse of our Site or products;

• Your breach of these Terms;

• Your violation of any third-party rights, including intellectual property or privacy rights;

• Any claim that your conduct caused damage to a third party.

This indemnification obligation survives termination or expiration of these Terms and your use of the Site.

12. Changes to Terms
We reserve the right to update these Terms at any time without prior notice. The latest version will always be available on this page. Continued use of the Site constitutes your agreement to the updated Terms.

13. Governing Law
These Terms shall be governed by the laws of Western Australia, without regard to conflict-of-law principles. Any legal disputes must be filed in the courts located in Perth, Western Australia.

14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remainder of the Terms will continue in full force and effect.

15. Waiver
No failure by MuTiefe to enforce any right or provision in these Terms shall be deemed a waiver of such right or provision.

16. Contact Information
If you have any questions, concerns, or legal notices, please contact:
MuTiefe
Email: info@mutiefe.com
ABN: 38 670 969 150
Website: www.mutiefe.com